Guaranteed delivery of your order
When you shop at Bikkembergs.com, this is what you can expect: - Once your payment has been accepted, you will get an e-mail confirming your order.
- Your order will be processed within 1 working day.
- Upon shipment of your order, you’ll receive a second e-mail with your FedEx tracking number and a link to their website, where you can keep track of your delivery.
- If for any reason you need to return or exchange a product, please go to our Returns & Exchanges page for more information.
Convenient delivery at your preferred location Have your goods delivered during office hours at your preferred location (for example your office). You may enter any special delivery instruction, during checkout of your order, in the field ‘additional instructions for delivery’. In case there is a delivery issue, we contact our clients personally for a quick solution. Please give us your daytime or mobile phone number so we can reach you immediately if necessary. After 3 failed delivery attempts, your package will be returned to us and your order will be cancelled. Tracking your shipment online anytime you want Once your order is processed, you’ll be able to track your shipment via the FedEx website, so you’ll know exactly when it’s going to arrive. If you’re not in when the delivery takes place, you’ll be able to arrange a convenient time or place. If you have any other questions at all about shopping with us, don’t hesitate to e-mail us at customerservice@bikkembergs.com. |